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Frequently Asked Questions

Clear answers for property search, auctions, saved items, privacy and accessibility-aware features.
What is HomeINsight?

HomeINsight is a South African property discovery platform that combines listings, auctions, nearby-place context, saved properties, accessibility-aware filters and service provider information.

Are listing details guaranteed?

No. Listing details are intended to help you compare options, but prices, sizes, availability, images, nearby places and property features should be verified with the agent, seller, auctioneer or relevant professional.

How do saved properties and watchlists work?

After signing in, you can save property listings and watch auctions. Saved items are linked to your account and should remain available across supported devices.

What does accessibility-aware mean?

Accessibility-aware means HomeINsight highlights property information that may help people compare homes more inclusively. It does not certify that a property complies with every accessibility need or regulation.

How do map POIs work?

Nearby schools, malls, medical services, transport, gyms, parks and other points of interest are loaded from map data where available. Results can vary by area and should be checked before making a decision.

How do auction pages work?

Auction pages show property, bidding and process information. Bidding remains subject to the specific auction rules, bidder approval, verification and auctioneer confirmation.

How is my personal information handled?

HomeINsight processes personal information for account access, property matching, enquiries, saved items, security and platform improvement. See the privacy policy and POPIA notice for more detail.

Who do I contact for help?

Use the Contact or Help page for account support, listing corrections, privacy requests, accessibility feedback or service provider questions.

HomeINsight.co.zaCopyright 2026 HomeINsight. All rights reserved.v2.11.4 Build 3058698540 Commit: b650092 Built: 2026-06-27

Draft legal and POPIA notice

HomeINsight provides property information, auction details, accessibility-aware features and service provider information for guidance only. Listing, pricing, availability, auction and nearby-place details must be independently verified before a decision, offer, bid or transaction is made.

Personal information is processed for account access, property matching, enquiries, saved items, security and service improvement in line with POPIA. You may request access, correction or deletion of your personal information.

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